Contact us & FAQ
How can we help you?
Do you have questions about warranty or service concerning your Electrolux product? Select whether you are a private customer or a retailer/installer and find more information below. For further questions, please check our FAQ section.
Frequently Asked Questions
- Module front side: the Serial Number is placed under the glass.
- Module back side: the modules have labels showing the Product Name Code (PNC) and the Serial Number (S/N).
Private customer
Whom do I contact?
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If you are a private (eg: you have purchased Electrolux products for your home or company installation), please contact the installer who has installed your Electrolux products.
What documents do I need?
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Please contact the installer and provide the model and serial number of your Electrolux product.
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Pictures and/or a brief description of the problem will surely be useful.
Retailer / Installer / Dealer
Whom do I contact?
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Please contact the AEG distributor who has sold you the AEG products.
What documents do I need?
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Please contact the distributor and provide the model and serial number of the AEG products, a brief description of the problem and pictures.